Lost property

How do I find my lost property?

If you've lost property on a recent journey to the airport or with one of our airlines, we'll be happy to try and help reunite you.

We have partnered with Zero Burden/Not Lost service to ensure that you can search for, claim, or register your lost item.

Please note that we only keep items for a maximum of 30 days.

Lost at the airport or on a British Airways flight

Please begin your search here.

Lost on one of our airlines

Please select the airline partner you travelled with and follow the links accordingly:

KLM Royal Dutch Airlines


LOT Polish Airlines



Swiss International Airlines

If you're unsure where you lost your property, or which airline it was on, then you should still file a lost property report at https://notlostenquiry.com/zbs-lcy/.