Project Servator

At London City Airport, your safety and security are our number one priority. We are committed to working with our partners to ensure your journey is as safe and secure as possible.

You have a key role to play in reporting anything unusual or suspicious. Help us keep the airport safe and secure for yourself and your fellow passengers. Don’t ever be concerned about reporting anything, no matter how minor you may think it is – please let us know immediately and we will investigate. Call us on 0800 789 321 or visit www.met.police.uk.

You can follow City Airport Police on Twitter @MPSCityAirport

Security at the airport isn’t just about screening your bags

While you will be familiar with our screening processes as you arrive and depart, these are not the only procedures in place to help keep you, your fellow passengers and the airport safe.

We work effectively with our partners, airlines, staff and wider community in combination with a range of state-of-the art security equipment, and latest techniques for detecting and deterring a wide range of criminality across the entire airport; some of these measures may not be visible. However, here’s an introduction to some of these initiatives:

The Metropolitan Police and Project Servator

At London City Airport, the Metropolitan Police operates Project Servator, which involves intelligence-led, unpredictable, highly visible armed police deployments designed to deter and detect a range of criminality, including terrorism. They can happen at any time across the entire airport and also include vehicle checkpoints and use of other policing assets such as dogs. Don’t be surprised if you see them while you’re here. The team regularly briefs and liaises with staff and businesses around the airport so they know what to be on the lookout for and how to report anything suspicious. They love to talk to our passengers to explain what they are doing, so feel free to chat to them.

The Project Servator team also works in partnership with other police forces, such as the City of London Police and British Transport Police to carry out deployments together, so you may come across these on your journey into the airport. Find out more about Project Servator at the Metropolitan Police or follow @MPSCityAirport on Twitter to see what they have been up to.

Together, we’ve got it covered

All staff that work at London City Airport attend regular security training and briefings to ensure they are up-to-date with the latest threat information and security practices, including how to be vigilant for and report suspicious activity.

In addition we engage regularly with community groups to act as extra eyes and ears and help the police protect the airport from criminal and terrorist activity.

CCTV and Automated Number Plate Recognition (ANPR)

Our in-house screening process ensures security compliance with international regulations, whilst CCTV and ANPR cameras provide twenty-four hour surveillance capability across the airport. Furthermore, at London City Airport the CCTV is monitored 24/7 by trained operators who work very closely with Police and Security staff.