Monday Aug 20:

Passengers please note Hartmann Road will close from 22nd July for one month. To access pick-up and car parks please use the Eastern entrance. Traffic lights are in place on Hartmann Road for accessing the drop-off area.

Special Assistance

Plan your route through London City Airport

Find out about services and facilities for people with disabilities or special needs.

General Advice

Avoiding peak times

The majority of our passengers travel during the peak times of 07.00-10.00am and 4.00pm-8.00pm so, to avoid the crowds, and if you have flexibility on travel times, you may want to consider travelling at off-peak periods such as late morning, lunchtime and early afternoon.

Security screening

If you require any additional support while going through Security please email us in advance at We will be able to arrange fast-track security screening as well as separate or alternative screening.

Hearing difficulties

Portable hearing loops are available for passengers. Please speak to us at the Information Desk or email us for further information.

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