Wednesday Aug 15:

Passengers please note Hartmann Road will close from 22nd July for one month. To access pick-up and car parks please use the Eastern entrance. Traffic lights are in place on Hartmann Road for accessing the drop-off area.

London City Airport

Fly to over 40 destinations

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Useful telephone numbers & websites

General Enquires

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Keep in touch

Useful telephone numbers for companies and services at London City Airport can be found below. If you prefer to contact by email click here, by post address your correspondance to Customer Services, London City Airport, Hartmann Road, London, E16 2PX.

Airport general enquiries

+44 (0)20 7646 0088/0000

Car park reservations

+44 (0)344 332 1237 or get a quote and book online

Flight reservations

+44 (0)20 7118 1060 (open 09:30-20:00 Monday - Sunday) or get a quote and book online

Hotel reservations

+44(0)20 7118 1060 (open 09:30-20:00 Monday - Sunday) or get a quote and book online

Flight, packages and hotel customer services +44(0)20 7118 1060 (open 09:30-20:00 Monday - Sunday)

Airlines

Alitalia 03335 665544

British Airways 0844 493 0787
British Airways Disruption Assistance line (available from 06:00 – 20:00) 0800 727 800

Blue Islands 01234 589 200 (available Mon-Fri 09:00-17:30)

CityJet 0203 481 1259

Flybe 0371 700 2000

KLM Royal Dutch Airlines 08712 310 000

Lufthansa 0371 945 9747

Luxair (00)35 224 564 242

Sky Work (00)41 31 810 18 18 (available Mon-Sun 05:30-21:00)

Swiss International Airlines(SWISS) 0345 601 0956

TAP Air Portugal 0345 601 0932

VLM Airlines 003233048209

Executive Private Charters:

  • London City Airport Jet Centre +44 (0)20 7646 0400
  • London Executive Aviation +44 (0)20 7474 3344

Airport Services

Aelia Tax & Duty Free Shop +44 (0)20 646 0908

Aerospace +44(0)788 096 7701 Aerospace website

AirPortr Luggage Services Click here for a quote and info.

Avis Rent-A-Car Click here to get an instant quote +44 (0)844 544 6030 (press 6#)

Boots +44 (0)20 7476 6808

Caffé Nero +44 (0)20 7511 7300

Car parking Click here to book online +44 (0)844 332 1237

Car parking - valet +44 (0) 7815 008237

City Bar and Grill +44 (0)20 3203 2799

DiamondAir VIP Airport Concierge +44(0)208 897 9183

Links of London +44 (0)20 3700 4610

Hertz Click here for a quote +44 8705 996699

Europcar Click here for a quote +44 (0)20 7476 0309 (press 2#)

Illy Espressamente +44 (0)20 7646 0207

Lost property/Left Luggage +44 (0)20 7646 0000/88

Panopolis (Airside) +44 (0)20 7646 6172

Panopolis (Landside) +44 (0)20 7646 0423

Pret A Manger +44 (0)20 7932 5389

Pilots Bar & Kitchen +44 (0)20 8812 3212

Travelex Bureaux de Change (Airside) Click here to reserve online +44 (0)02 7511 5979

Travelex Bureaux de Change (Landside) Click here to reserve online +44 (0)20 7474 8879

WHSmith Main Concourse +44 (0)20 7476 7707

WHSmith Departure Lounge +44 (0)20 7476 9782

WHSmith Book Store +44 (0)20 7476 7780

Handling Agents*

Air France (inc baggage enquiries) 0870 850 1839

Corporate Aviation +44 (0)20 7646 0400

Execair Cargo Handling +44 (0)20 7511 2819 Execair Cargo website

Alitalia, Blue Islands, Flybe, Lux Air, SWISS & Skyworks Baggage Handling +44 (0)20 7646 0325

Menzies Baggage Handling +44 (0)20 7646 0791

Lost Property

London City Airport Click here to make a query online +44 (0)20 7646 0000/88

British Airways +44 (0)20 7646 0791

CityJet +44 (0)20 7646 0709

Swiss and all other airlines +44 (0)20 7646 0325

*Sky handling partner UK agents take responsibility for Alitalia, Blue Islands, CityJet, KLM Lufthansa, Luxair, Skywork, Swiss Air and VLM baggage handling.

*Menzies handling agents take responsibility Aurigny, British Airways and Sun Air Baggage handling.