Contact London City Airport
Useful telephone numbers & websites
General Enquires
Contact us online
Useful telephone numbers for companies and services at London City Airport can be found below. You can contact Customer Services by email.
By post, address your correspondance to London City Airport, Hartmann Road, London, E16 2PX.
Airport general enquiries
+44 (0)20 7646 0000
Car park reservations
+44 (0)344 332 1237 or get a quote and book online
Flight reservations
+44 (0) 1772 392023 or get a quote and book online
If you have an existing booking with a reference beginning with QN, or you need to redeem a gift voucher, please click here.
If your booking reference starts with BND/ or N please visit londoncityairport.netflights.com
Otherwise please contact the company with whom you made the booking.
Airlines
Air Antwerp +44 20 32 85 63 65
Alitalia 03335 665544
Aer Lingus 0333 004 5000
British Airways 0844 493 0787
British Airways Disruption Assistance line (available from 06:00 – 20:00) 0800 727 800
KLM Royal Dutch Airlines 08712 310 000
Lufthansa 0371 945 9747
Luxair (00)35 224 564 242
Swiss International Airlines(SWISS) 0345 601 0956
LOT Polish Airlines (00)48 225 777 755
Executive Private Charters:
- London City Airport Jet Centre +44 (0)20 7646 0400
- London Executive Aviation +44 (0)20 7474 3344
Airport Services
Aelia Tax & Duty Free Shop +44 (0)20 646 0908
Aerospa +44(0)788 096 7701 Aerospace website
Avis Rent-A-Car Click here to get an instant quote +44 (0)844 544 6030 (press 6#)
Aspinal of London +44(0)203 907 6700
Boots +44 (0)20 7476 6808
Caffé Nero +44 (0)20 7511 7300
Car parking Click here to book online +44 (0)844 332 1237
The City Bar +44 (0)20 7646 0799
Car parking - valet +44 (0) 7815 008237
DiamondAir VIP Airport Concierge +44 (0)208 897 9183
Hertz Click here for a quote (0)207 476 9646
Europcar Click here for a quote 03713843412 press #3 then #2
Illy Espressamente +44 (0)20 7646 0207
Lost property/Left Luggage +44 (0)20 7646 0000/88
Panopolis (Airside) +44 (0)20 7646 0207
Panopolis (Landside) +44 (0)20 7646 0738
Pret A Manger +44 (0)20 7932 5389
Pilots Bar & Kitchen +44 (0)20 8812 3212
The Watch Collection +44 (0) 20 7646 0908
Travelex Bureaux de Change (Airside) Click here to reserve online +44 (0)02 7511 5979
Travelex Bureaux de Change (Landside) Click here to reserve online +44 (0)20 7474 8879
WHSmith Main Concourse +44 (0)20 7476 7707
WHSmith Departure Lounge +44 (0)20 7476 9782
WHSmith Book Store +44 (0)20 7476 7780
Handling Agents*
Air France (inc baggage enquiries) 0870 850 1839
Corporate Aviation +44 (0)20 7646 0400
Execair Cargo Handling +44 (0)20 7511 2819 Execair Cargo website
Air Antwerp, Alitalia, Blue Islands, Flybe, Lux Air, SWISS Baggage Handling +44 (0)20 3203 2325
Menzies Baggage Handling +44 (0)20 7646 0791
Lost Property
London City Airport Click here to make a query online +44 (0)20 7646 0088/0000
British Airways +44 (0)20 7646 0791
Swiss and all other airlines +44 (0)20 7646 0325
*Sky handling partner UK agents take responsibility for Alitalia, Blue Islands, KLM, Lufthansa, Luxair and Swiss Air baggage handling.
*Menzies handling agents take responsibility for British Airways and Sun Air Baggage handling.