Contact Us
Useful telephone numbers & websites
General Enquires
Contact us online
Useful telephone numbers for companies and services at London City Airport can be found below. You can contact Customer Services by email.
By post, address your correspondence to London City Airport, Hartmann Road, London, E16 2PX.
Airport general enquiries
+44 (0)20 7646 0000
Car park reservations
+44 (0)344 332 1237 or get a quote and book online
Flight reservations
+44 (0) 1772 392023 or get a quote and book online
If your booking reference starts with BND/ or N please visit londoncityairport.netflights.com
Airlines
British Airways 0344 493 0787 British Airways Disruption Assistance line (available from 06:00 – 20:00) 0800 727 800
ITA 01904 211300
KLM Royal Dutch Airlines 08712 310 000
Lufthansa 0371 945 9747
Luxair (00)35 224 564 242
Swiss International Airlines(SWISS) 0345 601 0956
LOT Polish Airlines (00)48 225 777 755
SUN-AIR (00)45 76 500 100
Executive Private Charters:
- London City Airport Jet Centre +44 (0)20 7646 0400
- London Executive Aviation +44 (0)20 7474 3344
Airport Services
Aelia Tax & Duty Free Shop +44 (0)20 646 0908
Aerospa 02030042072 Aerospace website
Avis Rent-A-Car Click here to get an instant quote +44 (0)844 544 6030 (press 6#)
Boots +44 (0)20 7476 6808
Caffé Nero +44 (0)20 7511 7300
Car parking Click here to book online +44 (0)844 332 1237
The City Bar +44 (0)20 7646 0799
Car parking - valet +44 (0) 7815 008237
DiamondAir VIP Airport Concierge +44 (0)208 897 9183
Hertz Click here for a quote (0)207 476 9646
Europcar Click here for a quote 03713843412 press #3 then #2
Please note we are currently not providing Left Luggage facility.
Pret A Manger +44 (0)20 7932 5389
The Watch Collection +44 (0) 20 7646 0908
WHSmith Main Concourse +44 (0)20 7476 7707
WHSmith Departure Lounge +44 (0)20 7476 9782
WHSmith Book Store +44 (0)20 7476 7780
Handling Agents*
Corporate Aviation +44 (0)20 7646 0400
Execair Cargo Handling +44 (0)20 7511 2819 Execair Cargo website
Lux Air, SWISS Baggage Handling +44 (0)20 3203 2325- KLM, Lufthansa, Luxair and Swiss.
Menzies Baggage Handling +44 (0)20 7646 0791- BA
Lost Property
London City Airport Click here to make a query online +44 (0)20 7646 0088/0000
British Airways +44 (0)20 7646 0791
Swiss and all other airlines +44 (0)20 7646 0325
*Sky handling partner UK agents take responsibility for KLM, Lufthansa, Luxair and Swiss Air baggage handling.
*Menzies handling agents take responsibility for British Airways Baggage handling.