Contact Us

Useful telephone numbers for companies and services at London City Airport can be found below. You can contact Customer Services by email.

By post, address your correspondence to London City Airport, Hartmann Road, London, E16 2PX.

Airport general enquiries

+44 (0)20 7646 0000

Car park reservations

+44 (0)344 332 1237 or get a quote and book online

Flight reservations

+44 (0) 1772 392023 or get a quote and book online

If your booking reference starts with BND/ or N please visit londoncityairport.netflights.com

Airlines

British Airways 0844 493 0787
British Airways Disruption Assistance line (available from 06:00 – 20:00) 0800 727 800

ITA 01904 211300

KLM Royal Dutch Airlines 08712 310 000

Lufthansa 0371 945 9747

Luxair (00)35 224 564 242

Swiss International Airlines(SWISS) 0345 601 0956

LOT Polish Airlines (00)48 225 777 755

SUN-AIR (00)45 76 500 100

Executive Private Charters:

• London City Airport Jet Centre +44 (0)20 7646 0400
• London Executive Aviation +44 (0)20 7474 3344

Airport Services

Aelia Tax & Duty Free Shop +44 (0)20 646 0908

Aerospa 02030042072 Aerospace website

Avis Rent-A-Car Click here to get an instant quote +44 (0)844 544 6030 (press 6#)

Boots +44 (0)20 7476 6808

Caffé Nero +44 (0)20 7511 7300

Car parking Click here to book online +44 (0)844 332 1237

The City Bar +44 (0)20 7646 0799

Car parking - valet +44 (0) 7815 008237

DiamondAir VIP Airport Concierge +44 (0)208 897 9183

Hertz Click here for a quote (0)207 476 9646

Europcar Click here for a quote 03713843412 press #3 then #2

Lost property/Left Luggage +44 (0)20 7646 0000/88 * Please note we are currently not providing Left Luggage facility.

Pret A Manger +44 (0)20 7932 5389

The Watch Collection +44 (0) 20 7646 0908

WHSmith Main Concourse +44 (0)20 7476 7707

WHSmith Departure Lounge +44 (0)20 7476 9782

WHSmith Book Store +44 (0)20 7476 7780

Handling Agents*

Air France (inc baggage enquiries) 0870 850 1839

Corporate Aviation +44 (0)20 7646 0400

Execair Cargo Handling +44 (0)20 7511 2819 Execair Cargo website

Lux Air, SWISS Baggage Handling +44 (0)20 3203 2325- KLM, Lufthansa, Luxair and Swiss.

Menzies Baggage Handling +44 (0)20 7646 0791- BA

Lost Property

London City Airport Click here to make a query online +44 (0)20 7646 0088/0000

British Airways +44 (0)20 7646 0791

Swiss and all other airlines +44 (0)20 7646 0325

*Sky handling partner UK agents take responsibility for KLM, Lufthansa, Luxair and Swiss Air baggage handling.

*Menzies handling agents take responsibility for British Airways Baggage handling.